Service 04
Vendor management
Juggling ISPs, software vendors and support contracts? We help you define what to outsource, what to keep in-house, and what a fair service agreement should cover — in plain English.
How it runs
Outsourcing scope definition to handover plan
1
Outsourcing scope definition
We agree scope, access and a fixed fee by email before anything starts.
2
SLA recommendations
Delivered live over video call, with you present and in control.
3
handover plan
You receive the written output, plus a short plain-English walkthrough.
Good fit when
- You need senior IT advice without hiring in-house
- You want the problem explained, not just patched
- You value a written output you can act on
Scope boundary
- Our SLA suggestions are practical guidance, not a substitute for legal review.
- Fees quoted in GBP before work starts
Got a technology problem? Let's talk it through.
Describe the fault once — we take it from there. Every engagement starts with a short, free scoping email.
Get in touch info@caa.consulting